Dallah Hospital in Al-Nakheel has achieved the highest ranking of Five Ribbons in the Patient-Reported Outcome Measures (PROMs) assessment conducted by Newsweek in partnership with the global data platform Statista. This ranking represents the highest level of evaluation in this metric and reflects the hospital's excellence in achieving tangible health outcomes from the perspective of the patients themselves.
This achievement crowns a comprehensive strategic path adopted by the hospital in implementing a Value-Based Health Care model, which focuses on measuring real health outcomes that matter to patients and linking them to clinical performance quality and resource efficiency. In this context, the PROMs methodology has become a pivotal element in designing care pathways and evaluating their effectiveness, moving beyond traditional operational indicators to measure actual improvements in quality of life, functional capacity, and symptom control.
Event Details
The systematic integration of PROMs usage within the multiple specialized centers at Dallah Hospital in Al-Nakheel, along with the integration of outcome assessments at the treatment pathway level, enhances measurement accuracy, transparency in comparison, and continuous improvement. This achievement is closely linked to the hospital's clinical governance system and quality and patient safety accreditations, incorporating the patient experience as a fundamental pillar in continuous improvement.
This ranking confirms that Dallah Hospital in Al-Nakheel achieves excellence not only through infrastructure or advanced technologies but also through a care model that places the patient's voice and actual health outcome at the core of the treatment process, aligning with the objectives of Saudi Vision 2030 and the health sector transformation program towards a high-quality and sustainable care system.
Background & Context
The Kingdom of Saudi Arabia seeks to enhance the quality of healthcare by applying global standards, with Dallah Hospital in Al-Nakheel serving as a model in this field. This hospital is part of the Dallah Health system, which receives over 3.8 million visits from patients annually through a wide network of hospitals and specialized clinics, in addition to home care services.
Dallah Health relies on an experienced team and a select group of specialized doctors, enhancing its ability to provide health services according to the highest standards of quality and patient safety. This achievement comes as part of ongoing efforts to improve patient experiences and deliver exceptional healthcare.
Impact & Consequences
These results reflect Dallah Hospital in Al-Nakheel's commitment to applying the best global practices in healthcare, enhancing its position as a leading reference center in the region. This ranking serves as evidence of the success of the strategies employed to improve the quality of health services, contributing to building trust between patients and the hospital.
These achievements emphasize the importance of focusing on patient experiences and health outcomes, contributing to the development of a sustainable healthcare model that benefits all stakeholders. Additionally, this success enhances the hospital's ability to attract more patients from within the Kingdom and abroad.
Regional Significance
This achievement represents an important step towards improving the level of healthcare in the Arab region, demonstrating the potential for achieving outstanding results through a focus on the quality of health services and patient experiences. Dallah Hospital in Al-Nakheel can be considered a model for other hospitals in the region, enhancing efforts to improve healthcare overall.
In light of the challenges faced by health systems in many Arab countries, this ranking serves as a positive message about the possibility of achieving tangible improvements in healthcare quality through well-thought-out strategies based on actual outcomes.