A recent survey conducted by the Indicator political institute in Indonesia revealed that public satisfaction with the organization of Eid al-Adha travel in 2026 reached 80.8%. This survey reflects a positive evaluation of the government services provided during a travel period that saw around 47 million citizens traveling.
Burhanuddin Mukhtari, founder and research director at Indicator, stated that this percentage includes all respondents, whether they traveled or not. He noted that the satisfaction rate among travelers was higher, reaching 85.3%.
Event Details
The results were based on a survey conducted between March 29 and April 4, 2026, which included 1,200 respondents, with a margin of error of approximately ±2.9%. Mukhtari confirmed that public evaluation was positive across various demographic categories, including age, gender, education, income, and geographic regions.
The data also showed that 79.8% of respondents believe that traffic accidents during the travel period have decreased, reflecting an improvement in road safety levels.
Background & Context
The Eid al-Adha period in Indonesia is one of the most significant occasions that witnesses a large movement of travel, as millions of citizens travel to their villages and cities to celebrate with their families. In recent years, there has been a noticeable improvement in the organization of these trips, contributing to an increase in public satisfaction.
It is worth noting that the overall satisfaction rate regarding travel organization has remained relatively stable compared to previous years, ranging between 80% and 81% in past years. Furthermore, 81% of respondents expressed that the organization of travel this year was better than last year.
Impact & Consequences
These results serve as a positive indicator of the effectiveness of government efforts to improve transportation services and public safety. Additionally, the high level of public satisfaction may contribute to enhancing trust in the government and improving the country's image in organizing major events.
It is crucial for the government to continue evaluating its services based on citizen feedback, as this will help improve performance and better meet public needs.
Regional Significance
These results can serve as a lesson for Arab countries facing challenges in organizing travel during major events. They can benefit from Indonesian experiences in improving transportation services and safety, thereby enhancing the travel experience.
In conclusion, these results reflect the importance of listening to citizens' opinions and evaluating government services, which contributes to improving quality of life and strengthening trust between the government and the people.