Michael Rousseau, the CEO of Air Canada, announced his intention to retire later this year after facing widespread criticism for a condolence message delivered only in English following a plane crash in New York. The incident, which occurred on October 5, resulted in multiple fatalities and sparked outrage among victims' families and the Canadian community.
Michael Rousseau, the CEO of Air Canada, has announced his intention to retire later this year following widespread criticism over a condolence message sent only in English after a plane crash in New York. The incident has raised significant concerns regarding the company's communication practices.
The President of Air Canada, Michel Russo, apologized for sending a condolence message in English only after the tragic death of two pilots in a collision at LaGuardia Airport in New York. The incident occurred last Sunday, resulting in the loss of the pilots, one of whom was from the French-speaking province of Quebec.