The Indonesian Ministry of Digital Communications (Kemkomdigi) reported that the Indonesian Game Rating System (IGRS) appeared on Steam as a result of internal miscommunication between the platform provider and government entities. Sony Hendra Sudaria, the Director of Digital Ecosystem Development at the ministry, explained that Steam issued an apology this morning for the error.
Sudaria pointed out that a crucial step was missed, as Steam should have sent a game rating report to the ministry before they could display the rating on their platform. He confirmed that the official game ratings are published on the IGRS website, and the rating that appeared on Steam was a result of a self-assessment by the platform and had not been verified by the government.
Details of the Incident
Currently, Steam is still in the testing phase of implementing the IGRS rating on its platform. The previously displayed rating has been withdrawn, and the platform has reverted to using internationally recognized ratings. Sudaria emphasized that the game rating process in Indonesia requires coordination between the standards approved by the platform and the ministry.
He also noted that a memorandum of understanding between the ministry and Steam has yet to be reached, and there is no API system integration related to the application of the game rating system on the platform. The emergence of the IGRS rating on Steam has sparked widespread debate on social media, with users expressing concerns about the compatibility of the ratings with game content, which could lead to confusion among players and parents.
Background & Context
Indonesia is considered one of the largest gaming markets in Southeast Asia, with a continuously growing number of players. As the popularity of electronic games increases, the need for a unified rating system that ensures player protection, especially for children, has become essential. The Indonesian Game Rating System (IGRS) was established to provide accurate ratings that reflect game content and assist in guiding players and parents.
Historically, Indonesia has faced challenges in regulating the gaming market, with criticisms regarding the lack of clear classification standards. These issues have contributed to the need for developing a more effective and transparent rating system.
Impact & Consequences
This incident could affect user trust in the Steam platform, as players may feel concerned about the accuracy of the displayed ratings. Additionally, this matter may increase pressure on the Indonesian government to develop a more effective and reliable rating system.
Furthermore, this issue may influence how international platforms interact with local systems in other countries, contributing to the importance of communication between companies and governments to ensure services align with local standards.
Regional Significance
As the popularity of electronic games rises in the Arab world, this issue could serve as an important lesson for platforms operating in the region. Companies must be aware of the importance of coordinating with government entities to ensure accurate and reliable ratings.
Moreover, enhancing cooperation between governments and companies can contribute to developing a safe and healthy gaming environment, positively impacting players and parents in the region.