Sierra, a company specializing in customer service using artificial intelligence, has acquired the French startup Fragment, backed by Y Combinator. This acquisition aims to strengthen Sierra's capabilities in the AI sector.
EgyptAir has announced the details of the summer time implementation for 2026, clarifying how this will affect its flight schedules. This announcement is part of the company's efforts to provide the best services to its customers.
ADNOC Distribution has opened the new 'Al Wahda' station in the Mussafah area, reflecting the company's commitment to expanding its service network. The new station aims to enhance customer experience and meet their growing needs.
The call center industry in the Philippines, employing over <strong>one million</strong> people and generating significant revenue, faces new challenges due to declining education standards. While English language skills contribute to the industry's success, concerns arise about graduates' ability to meet market demands.
Engineer Khalid Al-Oseimi, CEO of STC Bahrain, visited several company branches in Bahrain to strengthen customer communication and celebrate his return from an overseas business trip.
Emirates Airlines has announced new procedures for travelers wishing to rebook or refund their tickets during April. This initiative aims to enhance customer service and facilitate travel processes.