The Jakarta provincial government (Pemprov DKI Jakarta) has issued official directives to Kali Sari after the illegal use of artificial intelligence (AI) was revealed in handling citizen complaints. Modified images were unlawfully used to present evidence of the authorities' responses to citizen grievances, causing discontent among officials.
In a statement, Badi Olodin, head of the Communications, Information, and Statistics Department in Jakarta, expressed regret over this incident, noting that such actions undermine the reputation and efficiency of hardworking employees. He emphasized that the government takes this matter seriously and will take necessary actions to ensure that similar incidents do not recur.
Details of the Incident
Laura Kali Sari, Nuhresna, was summoned by the Jakarta Inspectorate to clarify the use of artificial intelligence by Public Infrastructure and Service Handling (PPSU) employees in responding to complaints submitted via the