Latest news and articles about consumer protection from NEX English
A car owner in Hong Kong fell victim to a scam that cost him HK$500,000 (approximately US$63,800) after being deceived by fake offers for prepaid fuel cards. The fraudsters communicated with him via WhatsApp.
The Central Bank of the UAE has announced new regulations prohibiting marketing calls outside official working hours. This initiative aims to enhance consumer protection and improve customer experience.
The Malaysian Ministry of Domestic Trade and Living Costs has summoned a local company following reports of rising liquefied petroleum gas (LPG) prices. The increase affects only commercial gas cylinders, raising concerns among consumers.
The Ministry of Commerce's branch in the Northern Borders region conducted intensive inspection tours in the first quarter of 2026, resulting in the identification of 82 violations out of 2,393 reports received during this period.
The Ministry of Commerce's branch in the Northern Borders conducted 3367 inspections, resulting in the discovery of 82 violations. These efforts aim to enhance market oversight and protect consumers.
Authorities in Al-Nairiyah announced the execution of <strong>3163 inspections</strong> during the first quarter of <strong>2026</strong>, resulting in the detection of <strong>581 violations</strong> and <strong>415 warnings</strong>. These inspections aim to enhance oversight on commercial and service activities in the region.
The Monetary Authority of Singapore (MAS) has announced a comprehensive review of the GIRO payment system to improve security measures. This initiative follows reports of errors in deductions made through the system, raising concerns among consumers about the safety of financial transactions.
Indonesian Trade Minister Budi Santoso has proposed an update to the Consumer Protection Law to address the rapid changes in e-commerce. This comes after a comprehensive evaluation of the current law, which has been in effect for nearly three decades.
The United Arab Emirates has announced new measures aimed at addressing rising prices in the local market, amidst ongoing increases in global fuel costs. These steps come at a critical time as citizens strive to maintain their purchasing power amid economic challenges.
Abu Dhabi authorities have shut down the 'Lilac' fish store due to serious food safety violations. This decision is part of the government's efforts to enhance public health standards and protect consumers.
The Blockchain Association of Indonesia (ABI) has launched a new consumer protection portal aimed at enabling citizens to file complaints regarding issues related to the digital assets industry. This initiative was unveiled during the opening of Crypto Awareness Month 2026 in Jakarta, reflecting the association's commitment to safeguarding consumer rights and boosting trust in the crypto market.
The Indonesian Financial Services Authority has proposed criminal penalties for financial influencers providing misleading information. This initiative aims to enhance consumer protection and transparency in the financial sector.
The Rome court has ruled that Netflix subscription price increases from 2017 to 2024 are illegal, potentially allowing millions of Italian subscribers to claim up to <strong>500 euros</strong>. Netflix plans to appeal the decision.
The Biden administration has announced a scaling back of its plans to dismantle the Consumer Financial Protection Bureau (CFPB), while still aiming to reduce the workforce by up to two-thirds. This decision comes amid increasing pressure on the administration to address consumer issues.
Families have expressed their anger after spending months, and in some cases years, trying to reclaim thousands of pounds owed by a care home operator. The Morar Group has withheld amounts up to <strong>£19,000</strong> as deposits.
The UK government has announced new laws aimed at simplifying the cancellation of unwanted subscriptions, potentially saving consumers around £170 annually. These laws are set to come into effect in the spring of 2027.
The Abu Dhabi Department of Economic Development has announced the launch of intensified regulatory campaigns in local markets aimed at protecting consumers and ensuring compliance with legal standards. This initiative includes extensive field visits to monitor prices and product quality.
The UK Financial Conduct Authority (FCA) has announced a reduction in its estimates for car loan compensation claims by up to <strong>£2 billion</strong>, impacting banks and financial institutions across the country.
An economic expert from the Center for Economic and Legal Studies in Indonesia emphasized the necessity of capping digital loan interest rates to protect borrowers, while also noting the need for adjustments. This comes amid new regulatory trends aimed at stabilizing the market.
The Central Bank of the UAE has released new guidelines aimed at protecting consumers and promoting the responsible use of artificial intelligence technologies. This initiative comes as reliance on AI increases across various sectors, necessitating controls to ensure the safety of financial and technical transactions.
Dubai Police have warned residents about the risks of falling victim to fraudulent insurance companies that exploit legal loopholes to offer fake services. This warning comes amid a noticeable increase in insurance fraud cases in the emirate.
The Ministry of Interior has announced the launch of a vehicle display card service aimed at protecting citizens from online vehicle sale fraud. This service allows for the issuance of a card that verifies vehicle ownership and the seller's identity, enhancing trust among involved parties.
The Jordanian government has announced a series of reforms in the auto market aimed at addressing economic imbalances and protecting consumers. These measures come at a time when the market faces multiple challenges requiring immediate action.
The Ministry of Industry and Trade announced the enforcement of <strong>1101</strong> commercial violations in the first quarter of 2023, aimed at enhancing compliance with trade laws. This initiative is part of the ministry's efforts to monitor markets and ensure a fair trading environment for consumers.
The United Arab Emirates has confirmed the stability of food supplies in the country, with no shortages reported. This assurance comes after over 12,000 inspections were conducted to protect consumers and enhance food security efforts.
A court in Rome has ruled to annul illegal price increases on Netflix subscriptions in Italy, ordering the company to refund Italian subscribers. This decision follows a lawsuit filed by the Italian Consumer Protection Association.
The Saudi Ministry of Commerce continues its efforts to regulate commercial violations, conducting an inspection campaign at Mecca Mall that uncovered several infractions. This initiative aims to enhance market oversight and protect consumer rights.
Marketing tricks are increasingly prevalent in markets, raising consumer concerns and impacting their trust in brands. This phenomenon calls for greater public awareness to distinguish between genuine and deceptive offers.
The government has announced its intention to impose fair price ceilings to curb the rising prices of vegetable oil. This initiative aims to protect consumers from ongoing price fluctuations amid increasing economic pressures faced by citizens.
The Saudi Insurance Authority has issued a stern warning against the sale or provision of 'extended warranty' products without the necessary licensing. This warning is part of the authority's efforts to monitor compliance with insurance laws and protect consumers.