حماية المستهلك

Latest news and articles about حماية المستهلك from NEX English

EU fines Chinese platform Tmall €200 million for illegal products

The European Union imposed a €200 million fine on the Chinese e-commerce platform Tmall for selling illegal products to European consumers, including dangerous toys and faulty chargers. Investigations revealed that the company failed to take necessary actions to protect consumers.

召集所有美国消费者保护委员会员工到华盛顿

The U.S. Federal Trade Commission (FTC) has summoned all its employees from various states to its headquarters in Washington. This decision aims to reorganize operations and enhance efforts to tackle current challenges.

Saudi Ministry of Commerce Conducts Over 23,000 Inspections in Mecca and Medina

The Saudi Ministry of Commerce has conducted more than <strong>23,000</strong> preventive inspections in Mecca and Medina since April 19, as part of the 2026 Hajj inspection plan. These inspections aim to enhance consumer protection, regulate markets, and ensure the availability of essential food supplies for pilgrims.

Federal employee fired for filming DOGE announces congressional run

Alexis Goldstein, a former employee of the Federal Consumer Protection Office, has announced her candidacy for Congress after being fired for filming a group associated with DOGE attempting to access office equipment. This incident has sparked a year-long struggle to maintain her position.

Saudi Arabia Bans Government Names in Real Estate Advertisements

Saudi Arabia has announced a ban on the use of government names in real estate advertisements as part of efforts to regulate the property market. This decision is part of a new set of rules aimed at enhancing transparency and protecting consumers.

Ban misleading face serum ad due to false claims

The UK Advertising Standards Authority has banned an advertisement for Eucerin Hyaluron-Filler Epigenetic face serum, which claimed to make users look five years younger. This decision followed a complaint regarding the ad displayed in a London subway station.

Jordan Sets New Price Ceilings for Sacrificial Animals and Meat

The Jordanian government has announced new price ceilings for sacrificial animals and meat, aiming to stabilize the market during the upcoming Eid al-Adha. This decision comes amid rising living costs affecting citizens.

Increase Consumer Awareness in Indonesia Amid Digital Trade

The Indonesian Ministry of Trade reported a significant rise in consumer awareness, indicating that citizens are becoming more aware of their rights in the digital trade era. This development is part of the government's efforts to enhance consumer protection.

Suspend Activities of Malahiyati Due to Lack of Licenses

The Anti-Illegal Financial Activities Unit in Indonesia has suspended the operations of Malahiyati Nusantara Raya for failing to obtain the necessary licenses. Additionally, measures have been taken to block access to the company's associated social media sites.

UAE Warns Against Price Manipulation: A Crime, Not Just Business

The United Arab Emirates has issued a warning that price manipulation is a crime punishable by law, emphasizing the importance of adhering to fair pricing in the markets. This warning comes amid notable fluctuations in prices across various sectors.

Protect Consumers from Verbal Manipulation by Dairy Companies

Authorities are striving to implement effective strategies to protect consumers from the 'verbal manipulation' exercised by dairy companies. This phenomenon affects consumer choices and necessitates urgent intervention.

Seize counterfeit goods worth 1.8 million dirhams in Abu Dhabi

The Abu Dhabi Registration Authority announced the seizure of counterfeit goods valued at <strong>1.8 million dirhams</strong> in 2025. This initiative aims to combat commercial fraud and enhance consumer protection.

Close 81% of Consumer Complaints in First Quarter

The Ministry of Industry and Trade announced the closure of <strong>81%</strong> of consumer complaints in the first quarter of this year, reflecting its commitment to improving services for citizens and enhancing consumer protection.

Introduce Smart Consumer Protection Concept in Digital Age

Professor Bambang Sujingo Ariyadi Subagiono from Airlangga University in Surabaya revealed the concept of 'Smart Consumer Protection' during a tribute ceremony at the university, emphasizing the need to enhance consumer awareness amid rapid digital economic developments.

Seize Over 1,100 Counterfeit Mobile Phone Parts in Ipoh

The Malaysian Ministry of Domestic Trade and Consumer Affairs seized <strong>1,107</strong> counterfeit mobile phone parts during a raid in Ipoh. This operation is part of the ministry's efforts to combat the sale and distribution of counterfeit products.

Fraud Costs Car Owner in Hong Kong Half a Million Dollars

A car owner in Hong Kong fell victim to a scam that cost him HK$500,000 (approximately US$63,800) after being deceived by fake offers for prepaid fuel cards. The fraudsters communicated with him via WhatsApp.

Central Bank of UAE Restricts Marketing Calls to Protect Consumers

The Central Bank of the UAE has announced new regulations prohibiting marketing calls outside official working hours. This initiative aims to enhance consumer protection and improve customer experience.

Malaysian Ministry Calls Company Over Rising LPG Prices

The Malaysian Ministry of Domestic Trade and Living Costs has summoned a local company following reports of rising liquefied petroleum gas (LPG) prices. The increase affects only commercial gas cylinders, raising concerns among consumers.

Conducted inspections reveal 82 violations in northern border trade

The Ministry of Commerce's branch in the Northern Borders region conducted intensive inspection tours in the first quarter of 2026, resulting in the identification of 82 violations out of 2,393 reports received during this period.

Conduct 3367 inspections, uncover 82 violations in Northern Borders

The Ministry of Commerce's branch in the Northern Borders conducted 3367 inspections, resulting in the discovery of 82 violations. These efforts aim to enhance market oversight and protect consumers.

Conduct 3163 inspections in Al-Nairiyah revealing 581 violations

Authorities in Al-Nairiyah announced the execution of <strong>3163 inspections</strong> during the first quarter of <strong>2026</strong>, resulting in the detection of <strong>581 violations</strong> and <strong>415 warnings</strong>. These inspections aim to enhance oversight on commercial and service activities in the region.

Enhance Security Measures in Singapore's GIRO Payment System

The Monetary Authority of Singapore (MAS) has announced a comprehensive review of the GIRO payment system to improve security measures. This initiative follows reports of errors in deductions made through the system, raising concerns among consumers about the safety of financial transactions.

Propose to Update Consumer Protection Law in Indonesia

Indonesian Trade Minister Budi Santoso has proposed an update to the Consumer Protection Law to address the rapid changes in e-commerce. This comes after a comprehensive evaluation of the current law, which has been in effect for nearly three decades.

Authorities close fish store in Abu Dhabi over food safety violations

Abu Dhabi authorities have shut down the 'Lilac' fish store due to serious food safety violations. This decision is part of the government's efforts to enhance public health standards and protect consumers.

Launch Consumer Protection Portal for Digital Assets in Indonesia

The Blockchain Association of Indonesia (ABI) has launched a new consumer protection portal aimed at enabling citizens to file complaints regarding issues related to the digital assets industry. This initiative was unveiled during the opening of Crypto Awareness Month 2026 in Jakarta, reflecting the association's commitment to safeguarding consumer rights and boosting trust in the crypto market.

Italian court orders Netflix to refund customers over price hikes

An Italian court has mandated Netflix to refund customers due to price increases over the years. This ruling follows a lawsuit from a consumer protection group that threatened legal action if Netflix did not reduce its current prices.

Rome Court Rules Netflix Price Hikes Illegal, Opens Compensation Door

The Rome court has ruled that Netflix subscription price increases from 2017 to 2024 are illegal, potentially allowing millions of Italian subscribers to claim up to <strong>500 euros</strong>. Netflix plans to appeal the decision.

Families Struggle to Recover Funds from Care Homes After Long Ordeal

Families have expressed their anger after spending months, and in some cases years, trying to reclaim thousands of pounds owed by a care home operator. The Morar Group has withheld amounts up to <strong>£19,000</strong> as deposits.

Introduce new laws to simplify subscription cancellations in UK

The UK government has announced new laws aimed at simplifying the cancellation of unwanted subscriptions, potentially saving consumers around £170 annually. These laws are set to come into effect in the spring of 2027.

Enhance Regulatory Campaigns in Abu Dhabi Markets to Protect Consumers

The Abu Dhabi Department of Economic Development has announced the launch of intensified regulatory campaigns in local markets aimed at protecting consumers and ensuring compliance with legal standards. This initiative includes extensive field visits to monitor prices and product quality.